We want to make your invoicing as clear as possible. So, with Kota, you'll have separate invoices every month:
Kota's fees invoice - the fees you will be charged for using Kota's services
Providers' contributions invoice - the contributions you're paying to the providers for your enrolled employees' benefits
Kota's fees
Kota's fees
These are the fees you're charged for using Kota's services and apps. Here's an example of what an invoice for Kota's fees looks like:
Let's break this down a little more:
Subscription fee: This fee is the Kota subscription fee, which is charged at €9.00 per month, per employee (excl. VAT).
Processor fees: This fee represents Stripe's expense - our payment partner - for processing providers' contributions to your card/bank account. It's charged 0.75% for each provider contribution via card and €0.35 per provider contribution on direct debit. For example, if you have one benefits package with both health and pension and your payment method is direct debit, you'll be charged €0.70 for processor fees.
Note that if a direct debit is declined, we will attempt to recharge every 24 hours, and you will be charged the dispute fees. The dispute fee varies based on your account’s default settlement currency: for Euro customers €7.50, and for UK customers £7.50*. Please see more here.
* subject to change
Providers' contributions
Providers' contributions
The contributions invoice shows the total cost of the plans you are paying for, for all of your employees. Here's an example of what an invoice for providers' contributions looks like:
In case you'd like to have a breakdown of contributions paid per employee, you should consult the payroll reports, also available on the Billing page. Read more about payroll reporting here.
Your first invoice might contain figures based on potentially the previous two months. So for example, if an employee joined their policy mid-way through the prior month, you will be billed pro-rata for this. Once this is regulated, each bill will appear the same, unless a new joiner is added to the scheme (in which case you will be charged for the new policy) or if someone currently on the scheme upgrades their policy.