When will I be charged?
Updated this week

Kota's billing comprises two types of fees that might be charged on different dates:

Saas fees

This is what we charge for our software services - namely our web app for employers and mobile app for employees. These are collected on the 1st of every month, retrospectively. You'll pay 9€ (+ VAT) per employee who has enrolled in a benefits package, plus a payment processing fee depending on your selected payment method.

Providers contributions

This is what we charge for your employees' benefits contributions, either health insurance, pension and/or life assurance. These can be charged during the month, depending on the benefits and provider you're working with. See the table below for further details.

Here in this table, you can find a summary of all possible charge dates:

Product

Date of charge

Billing period

Kota SaaS

1st of every month

From 1st - 31st of the previous month

UK pension

1st of every month

From 1st - 31st of the current month

UK health

1st of every month

12 days before your next billing period

IE health

10th of every month

Pro rata from when the employee signs up

IE pension

10th of every month

From 1st - 31st of the current month

Note that each type of fee and product is charged and invoiced separately too. We do it this way for clarity, and so it correlates directly with the monthly charges in your bank account.  For example, if you have IE health and IE pension, you will receive three invoices:


- An invoice for SAAS fees, processing fees (+VAT)
- An invoice with your IE pension cost
- An invoice with your IE health cost

The invoices will be displayed on your Billing page as soon as the fees have been successfully charged. Read more about Kota's invoices here.

Did this answer your question?