Consult Policy and Coverage Details: Easily access and review your health insurance policy and coverage details at any time. This includes information on what services and treatments are covered under your plan. Instead of reading through extensive policy documents, you can use the app’s search bar to quickly find out if a specific service or treatment is covered. Just type in what you’re looking for, and the app will provide the relevant information.

Make Claims: The app includes a link to submit a claim to Vitality, streamlining the process of getting reimbursed for medical expenses.

Support and Escalation: If you encounter any issues reaching out to Vitality or need additional support, you can use the app to reach out to us. We will help escalate your concerns directly to Vitality to ensure they are addressed promptly.